Frequently Asked Questions

Are NextGen Peptides products intended for human consumption?
No. All products are strictly for in vitro laboratory research purposes only. Not for human consumption, veterinary use, or therapeutic application.

Who is allowed to purchase research peptides?
Our products are intended for licensed researchers, laboratory professionals, and serious investigators conducting in vitro research.

What does a Certificate of Analysis (COA) include?
Each COA includes purity percentage, molecular weight confirmation, batch number, and HPLC test results. Available on demand — exclusively for customers who have ordered from us.

How is purity verified?
Every batch is tested using reverse-phase HPLC and independently verified with mass spectrometry before leaving our facility.

What payment methods are accepted?
We accept UPI, credit/debit cards, and net banking across all major Indian banks.

How long does shipping take across India?
Orders are dispatched within 24 hours. Delivery typically takes 2–4 business days across India via cold-chain shipping.

How do I track my order?
You will receive a tracking number via email once your order is dispatched.

What is your return policy?
Due to the nature of research compounds, we do not accept returns. If your order arrives damaged or incorrect, contact us within 48 hours at nextgenpepdites26@gmail.com

How should I store reconstituted peptides?
Store reconstituted peptides at 2–8°C and use within 30 days. Lyophilized peptides should be stored at -20°C in a dark, dry environment.

Do you ship internationally?
Currently we ship pan-India only. International shipping coming soon.

How do I request my COA?
Email us at nextgenpepdites26@gmail.com with your order number. COA is provided exclusively to verified customers who have placed an order with us.